Privacy Policy
At Forestmap.ai, your data privacy is our priority. This Privacy Policy explains how Forestmap.ai Ltd, as the data controller, may collect, access, store, use, and share your personal information when you use our services. This includes visiting our website or any linked sites, as well as interacting with us through email, the website contact form, or other communication channels. We are responsible for making decisions about how your personal information is processed. By using our services, you are acknowledging our Privacy Policy. If you have any questions or concerns, please contact us at info@forestmap.ai.
What Information Do We Collect
Our site uses only strictly necessary session cookies required for security and basic site operations. We do not use analytics, marketing, or third-party tracking cookies.
Our hosting provider automatically collects standard server log data when you access our website. This typically includes your IP address, browser type, the pages you visit, and the date and time of your request. This information is processed only for security, troubleshooting, and to ensure the website functions correctly. We do not use this data to identify you or track your activity across other sites.
We also collect personal information that you voluntarily provide to us when you express an interest in direct communication, whether this be via email, contact form or any other form of communication. We may process information contained in or relating to any communication that you send to us. The personal information we collect may include the following: names, email addresses, and communication content.
If you become a client, we may keep records necessary to deliver our services, and we ask that you inform us if your contact details change.
Third-Party Services and Cookies
We use Squarespace to host our website. Squarespace may collect and process certain information on our behalf, including through the use of cookies and similar tracking technologies, in order to provide website hosting, analytics, security, and performance monitoring services. This information may include technical data such as IP addresses, browser type, device information, and usage data.
Any data collected by Squarespace is processed in accordance with their own privacy and cookie policies. We do not control the cookies or analytics technologies used by Squarespace, but we encourage you to review their policies for further information on how your data is handled.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
How Your Information Is Used
We use the information you provide solely to respond to your enquiries and maintain communication with you. If you contact us through the website form or by email, we will use your name, email address, and message content to reply and keep a record of the conversation where necessary to support any further discussions.
We process personal data under the following lawful bases, as defined by UK GDPR :
Legitimate interests – responding to enquiries and maintaining business communications if means of communication is provided.
Please be aware that if an email address is provided, we may email you in response. You may notify us at any time if you do not wish to be contacted. However, we reserve the right to send transactional messages related to any active service agreements you hold with us, or in direct response to any further inquiries you make.
Contractual necessity – where processing is required to deliver services to clients
Legal obligation – where we must retain or disclose information to comply with applicable laws
Consent – where you have explicitly provided it, and which you may withdraw at any time
The basic session cookies used by our website are required for normal site functionality. These do not track your behaviour across sites or provide analytics. We also use automatically collected server log data for security purposes, to troubleshoot issues, and to ensure the website operates properly.
Retention and Deletion of Personal Data
We will retain your personal information only for as long as necessary to respond to your enquiry and to maintain appropriate records where a business relationship is established. We may retain personal data where required to comply with applicable legal obligations. When there is no ongoing legitimate business need to process your personal information, we will securely delete or anonymise it. Enquiry-related correspondence is typically retained for up to 12 months after the last interaction, unless it leads to an ongoing business relationship or must be retained for legal or accounting purposes.
Information Sharing and Third-Party Sites
We do not sell, rent, trade or lease your information to third parties. Any information we share shall be subject to the parameters associated with your requested services and preferences. We may also disclose your personal data if we are required by legal obligations to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
We may use third-party tools, such as email providers, to process your requests. These providers act only on our instructions and are contractually required to protect your personal data.
External Links
Our website includes hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of these third parties.
International Data Transfers
We do not intentionally transfer personal data outside the UK or European Economic Area. Where any third-party service providers process data outside these regions, we ensure that appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, in accordance with UK data protection law.
Security
We implement reasonable measures to protect the security of our services, including safeguards to prevent loss, theft, misuse, or unauthorised access, alteration, disclosure, or destruction of your personal information. However, no system is completely secure, and there is always a risk that unauthorised parties could bypass our security measures or intercept information transmitted over the internet. By using our services, you acknowledge and accept this risk.
Use by Minors
We do not intentionally collect or solicit data from or market to children under 13 years of age or under the minimum age specified by law in your jurisdiction, nor do we knowingly sell such information. By using our services, you confirm that you are at least 13 years old (or the equivalent age required by law in your jurisdiction) or that you are a parent or legal guardian providing consent for a minor to use the services. If you become aware that a child has provided us with personal information without the consent of their parent or guardian, you should contact us at info@forestmap.ai. If we become aware that such personal information has been collected, we will delete it from our records.
Your Rights
If you are located in the UK or EU, you may have certain rights under applicable data protection laws. These can include the right to: (i) request access to and receive a copy of your personal information; (ii) request correction or deletion of your data; (iii) restrict how your personal information is processed; (iv) where applicable, receive your data in a portable format; and (v) object to decisions based solely on automated processing.
Where processing is based on your consent, which may be either express and/or implied depending on the applicable law, you have the right to revoke your consent at any time.
To request to review, update, or delete your personal information or exercise other rights, you can contact us by visiting https://www.forestmap.ai/contact, by emailing us at info@forestmap.ai, or by mail at the address 1 Springfield Terrace, Cambridge, England, CB4 1AE.
Withdrawing your consent will not affect the lawfulness of any processing carried out before the withdrawal, nor, where permitted by law, any processing based on other lawful grounds besides consent. Please note that we may request verification of your identity before taking further action.
If you reside in certain US states, then under those states’ data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website and will be effective immediately upon their publication. You should check this document online for the latest information and ensure you are happy with any changes to the policy.
Last updated December 12, 2025, Forestmap.ai Ltd
